Office Cancellation Policy
We are fortunate that the office has a high demand for patient appointments. Our office, as a policy, does not overbook and makes every attempt to create a schedule which will remain, in most instances, on time. In order to ensure that every patient has fair access to schedule a timely appointment, we have adopted the following policy towards last minute cancellations and no shows.
We expect our patients to inform us in a timely manner of changes to their schedule. While your personal reasons may vary, the ultimate result of a late cancellation or no show is time that another patient was not given for their personal health needs.
For non-emergent circumstances, we expect 2 business day notice of cancellation for routine appointments. If compelling issues are present, please let the office know.
Failure to cancel your appointment in a timely manner will result in the following payment prior to rescheduling:
- $50 late cancellation fee
- $100 no-show fee
Office based procedures require a large block of time in order to be performed. Office procedures include but are not limited to Mohs closures, ear lobe repair, scar revisions, micro-needling, exilis, Fractora, chemical peels, and facials.
The office reserves the right to require a deposit for any scheduled procedure.
We expect 1 week notice of cancellation for all in office procedures. If compelling reasons are present, please let the office know. Failure to cancel your procedure appointment in a timely manner will require the loss of your deposit.
Rescheduling is not an exception to this policy.
Thank you in advance for your cooperation in this matter.